One of their amateur plumbers, handyman had the line reversed. The next morning I got up to brush my teeth, turned on the cold water and hot water come out of the spout, move the selector handle to the hot water side and cold water came out. We had been traveling for 20 hours by the time we laid our heads down on the pillows. When we arrived at our room it was spacious and clean. She took us to another elevator that was being used for the remodel, very poor condition and dirty. The lady at the desk walked to the elevator with us and tried to get it to work, no luck. I walked back to the desk and told them we had a problem with the elevator. When we arrived we checked in and proceeded to the elevator pressed the button nothing happened, pressed it again nothing happened. Called for shuttle and it picked us up within 20 minutes. We returned a couple of weeks later because they had a shuttle that ran until midnight, we arrived at 11:30. Talked to the front desk, they said they were having problems with it and having trouble resolving the issues. The first stay was OK but internet service was very poor. I have been in the construction business 55+ years and know shoddy work when I see it. We stayed at this hotel since it was close to the airport and had a very early shuttle.
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